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E-Check Direct Deposit FAQ

The Financial Services department at Oakland Community College offers several ways to receive your student refund. With E-check direct deposit, we can deposit excess funds in your bank or credit union account. It's simple, safe, and convenient.

How do you benefit from e-check direct deposit?

  • Funds are deposited into your local bank or credit union.
  • No lost or stolen checks or delays with mail.
  • No need to go to the bank to deposit your funds.
  • No need to wait for the check to clear.

Sign up for E-check direct deposit online. To submit your account information:

  • Go to MyOCC.
  • When the MyOCC web site opens, click Log In.
  • Once you have successfully logged in, you will be returned to the Main Menu. Click Students.
  • On the Student Menu, click the Bank Information link in the Financial Profile section and submit the requested information.

Once financial aid disburses and/or tuition overpayments are processed, your student refund will be deposited directly to your checking or savings account.

NOTE: It is important that the correct bank routing number and the correct bank account number are entered. Any errors could delay your refund.

Questions and Answers about E-Check Direct Deposit for Refunds

Q1. If I sign up for e-check direct deposit, when will it start?

A. The e-check direct deposit will begin right away as new bank accounts are added during the College’s refunding process. However, keep in mind that if the process has already begun at the time your bank information is entered, you won’t receive an e-check to your new bank account. For Financial Aid students please enter/update your information by Thursday at 5:00 PM if you are expecting a refund on the next scheduled Tuesday refund run. See the complete list of current term Refund Dates.

Q2. What if my name is not listed on the account I set up for direct deposit?

A. If you are not listed as an account holder on the account where your direct deposit was sent, your refund may be returned to the College. If your refund is returned, you will be issued a paper check as a replacement. You will not receive another direct deposit until you have entered a new account number.

Q3. How will I know when my refund is posted to my bank account?

A. Oakland Community College will notify you by email. This notification will include the amount, the e-check number, the last four digits of your bank account number and the refund disbursement date. You can verify your deposit by calling your bank or by checking your balance through an ATM or online service. Your bank generally deposits the funds within 2 business days of the refund disbursement date.

Q4. When will my funds be available to me?

A. See Oakland Community College’s Refund Dates.  After receiving the email from OCC regarding the e-check, the funds are generally deposited into your bank account within 2 business days.

Q5. Can my refund be deposited in the account of my choice?

A. Yes! You may choose any account for your direct deposit refund. In order to receive your refund in a timely manner, please verify the routing and account number with your bank.

Q6. What happens if I change banks?

A. You must submit the new information using the Bank Information form located on the Student Menu in the Financial Profile section. Changing banks may require another 4 day waiting period.

Q7. If I already have my student payroll check direct deposited, will I need to complete this online Bank Information (e-check) enrollment form?

A. Yes. Your student account refund is not related to the Payroll Department.

Q8. What happens if I choose to cancel my e-check direct deposit?

A. From the Bank Information form, you may cancel the current bank information by selecting the checkbox that is next to the address and bank account information.

Q9. What happens if my refund is not accepted by my bank?

A. If an e-check direct deposit is not accepted by your bank, Financial Services will be notified and the reason for rejection will be reviewed. If the reason for rejection cannot be resolved, you will be issued a refund in the form of a paper check.

Q10. If I have additional questions, who should I call?

A. Please contact your local campus business office; for phone numbers see the Campus Directory.

Q11. How do I sign up?

A. Submit your account information using the Bank Information form:

  • Go to the OCC home page and click the MyOCC link.
  • When the MyOCC web site opens, click Log In.
  • Once you have successfully logged in, you will be returned to the Main Menu. Click Students.
  • On the Student Menu, click the Bank Information link in the Financial Profile section and submit the requested information.